Thanks for the reply
I’ve read the two Bug Details you posted.
Our phones have OS Load ID cnu42.8-5-2TH-9 Our Callmanager is 7.1.3.30000-1
I read somewhere else, about a FW 9.0(3). Would upgrade to this version be better?
thanks
Best regards, Henrik Madsen
Sent: 30. juni 2010 17:44 Cc: Henrik Madsen; cisco-voip@puck.nether.net
There is an enhancement to disable this via phone config settings (Handset/Headset Monitor). It is dependent on phone load and CUCM version.
As the name implies, it’s so supervisors can easily monitor calls via the handset/headset if the other is in use.
CSCsz35375 will show you where the feature got checked in to CUCM.
Looks like it went into a late 6.1(3)ES, 6.1(4)ES, and 6.1(5) base on 6.x. You’ll also want to be aware of CSCtg89332.
-Ryan
On Jun 30, 2010, at 10:15 AM, polo person wrote:
I’ve just tried this on my 7941 and it does this as well, although I’ve never really noticed it before as the sound coiming out of the handset is fairly quiet.
CUCM 6.1.3.2103
Plantronics Supraplus H251/A headset.
Cheers
Simon